As a valued WTTB customer, I wanted to give you an early heads-up on an upcoming pricing update, so you’ve got time to plan ahead. I know changes like this are never ideal, and it’s not something we take lightly.

Due to ongoing global uncertainty and rising costs, we do need to make some adjustments to our pricing. From May 1st, there will be a 4–5% increase across our product range (depending on the product). This is due to continued rises in energy, material and transport costs, which are affecting businesses across the UK.

Energy plays a key role in the production of materials such as paper, aluminium and plastics (including Foamex), as well as distribution, and these costs have increased steadily alongside general overheads and rising courier and delivery costs.

What to expect

You’ll likely be seeing similar cost pressures across your own business and day to day life, and while there is still some uncertainty in the market, I want to make sure you have as much clarity as possible on how we’ll manage this at WTTB.

To keep things clear and manageable:

• Any possible future price adjustments will occur on 1st of the month

• We’ll always aim to give at least two weeks’ notice

While we hope this to be a temporary period of change, there may be further smaller adjustments over the coming months. We will continue to review the situation closely, and if costs begin to stabilise, we will of course reflect that in our pricing. Our aim is always to keep pricing as fair and consistent as possible.

Lock in current pricing

I want to give you as much visibility as possible, so you have time to plan ahead and manage this within your own business.

Bespoke quotes placed before May 1st will be held at current pricing for 30 days. After this, pricing may be subject to change, so I’d recommend keeping your own customer quotes to around 30 days where possible.

You can also place and pay for orders before May 1st to secure current pricing, with artwork uploaded up to 14 days later.By sharing this early, I hope it gives you the time to speak to your customers, review any live projects, and lock in work where needed before the changes come into effect.

Managing your own quotes

Given the current climate, I’d also recommend reviewing how long your quotes remain valid. Keeping this to around 30 days (or shorter where needed) can help protect your margins and avoid any surprises.I know price changes are never ideal, and I want to reassure you that we’ll always aim to keep any adjustments as fair and transparent as possible. My focus is on supporting you and making sure you continue to get the quality and reliability you expect from WTTB.

If you’d like to talk anything through or discuss upcoming work, I’m always happy to have a conversation.

Regards,

Louise Stephenson

Managing Director