As a valued WTTB customer, I wanted to give you an early heads-up on an upcoming pricing update, so you’ve got time to plan ahead. I know changes like this are never ideal, and it’s not something we take lightly.

Due to ongoing global uncertainty and rising costs, we do need to make some adjustments to our pricing. From May 1st, there will be a 4–5% increase across our product range (depending on the product). This is due to continued rises in energy, material and transport costs, which are affecting businesses across the UK.

Energy plays a key role in the production of materials such as paper, aluminium and plastics (including Foamex), as well as distribution, and these costs have increased steadily alongside general overheads and rising courier and delivery costs.

What to expect

You’ll likely be seeing similar cost pressures across your own business and day to day life, and while there is still some uncertainty in the market, I want to make sure you have as much clarity as possible on how we’ll manage this at WTTB.

To keep things clear and manageable:

• Any possible future price adjustments will occur on 1st of the month

• We’ll always aim to give at least two weeks’ notice

While we hope this to be a temporary period of change, there may be further smaller adjustments over the coming months. We will continue to review the situation closely, and if costs begin to stabilise, we will of course reflect that in our pricing. Our aim is always to keep pricing as fair and consistent as possible.

Lock in current pricing

I want to give you as much visibility as possible, so you have time to plan ahead and manage this within your own business.

Bespoke quotes placed before May 1st will be held at current pricing for 30 days. After this, pricing may be subject to change, so I’d recommend keeping your own customer quotes to around 30 days where possible.

You can also place and pay for orders before May 1st to secure current pricing, with artwork uploaded up to 14 days later.By sharing this early, I hope it gives you the time to speak to your customers, review any live projects, and lock in work where needed before the changes come into effect.

Managing your own quotes

Given the current climate, I’d also recommend reviewing how long your quotes remain valid. Keeping this to around 30 days (or shorter where needed) can help protect your margins and avoid any surprises.I know price changes are never ideal, and I want to reassure you that we’ll always aim to keep any adjustments as fair and transparent as possible. My focus is on supporting you and making sure you continue to get the quality and reliability you expect from WTTB.

If you’d like to talk anything through or discuss upcoming work, I’m always happy to have a conversation.

Regards,

Louise Stephenson

Managing Director

Product Configs

We've added a new feature to help you save time when setting up products you order regularly. Log in to your account, choose a product, and build your specification. When ready, click Save Configuration below Add to Basket and give it a name. You can find your saved configurations in the My Account section. From there, you can load one at any time and go straight to checkout.

Sample Pack

We've introduced a new sample pack to help you explore our most popular print products and finishes in person. Inside, you will find a range of samples, from Stitched Books to Foil Business Cards, all held in a rigid Dibond board cover for protection and easy carrying. Order Sample Pack →

Single PDF Uploads

Our new PDF upload option for Stitched Booklets now gives you two ways to upload your files. You can use the standard option to upload the cover and inner pages as separate PDFs, or choose the new single file option to upload one PDF from cover to cover. This saves time and avoids the hassle of splitting files.

Email Notifications

We’ve enhanced our email notification system to ensure you’re always the first to know about your order’s progress. While we strive for perfection, production can sometimes face unexpected shifts. If your order is delayed, we will now email you immediately with a revised delivery estimate and the information you need to manage your schedule without the guesswork.

Support Guides

Need a quick answer or help setting up your files? We've got you covered. Whether you need a quick technical tip or a step-by-step walkthrough, our new Support Guides are designed to help you avoid common mistakes and ensure your project looks perfect from start to finish. Available online or as unbranded PDFs will keep your print projects moving smoothly. View Guides →

VAT-Free Printing

Our new VAT-free printing category brings all eligible VAT-free products together in one place, making it quicker to find what you need. You'll also find helpful FAQs to answer common VAT free questions. Shop now →

NCR Pads

Our custom NCR Pads are back by popular demand, offering the perfect solution for all your documentation needs. Available in 2-part or 3-part options with single or full-colour printing and a variety of desk-friendly sizes to streamline record-keeping. Shop NCR Pads →

Business Cards

We’ve updated the material options across our business card range. As a result, 450gsm material is no longer available on products that include special finishes and have been replaced with the best available alternatives.

Spin to Win

Your print just got even more rewarding. Every day you place an order, you'll unlock a spin for the chance to win exclusive prizes, from free sample packs to cashback credits and more.

A maximum of one spin can be earned per user per day. To take part, you'll need an active marketing opt-in and a placed order.

Print Perks

We're adding more value to your Rewards cycle. You'll now earn credits for free technical artwork checks; a premium 42-point review by our expert pre-press team. This ensures your files are set up correctly and your print is always finished to the highest standard.

Canva Hub

Our dedicated Canva Hub has checklists, templates, and video tutorials to help you create print-ready designs with confidence. Perfect for business branding, marketing materials, and quick creative solutions.

Learn more here.

Advent Calendars

Back by popular demand, our best-selling advent calendars are live again. Perfect for seasonal campaigns or client gifts, these calendars are always popular and stock is limited, so secure yours early.

Order Advent Calendars today to make sure your brand is part of the countdown.

Notification preferences

Choose how you receive updates from WTTB. Tailor SMS and email notifications for orders, marketing messages, or both. Stay informed without missing key offers and order updates.

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Calendars

Our Calendar range is now available, giving you more ways to keep your brand front of mind all year round. Choose from a variety of styles and formats, perfect for corporate giveaways or seasonal promotions.

Get your Wall Calendars now to guarantee delivery in time for end-of-year campaigns.

Optimised emails

Invoices and receipts are now included in your order confirmation and dispatch emails. Credit facility users also receive dedicated invoices with fast-pay links. Streamlined emails mean less time managing paperwork and more time printing.

Mugs and Diaries

We've reduced prices across two popular favourites. Mugs are now 40% cheaper on short runs and 20% cheaper on long runs, giving you more value at every quantity. Diaries are now up to 33% less, making them ideal for seasonal gifting, client promotions or year-round branding.

Shop mugs and diaries now to take advantage of these savings.

Cashback

This Spring, thousands of pounds in cashback credits went unclaimed. If you have unused credits, we encourage you to check your account and ensure you make the most of them. Every order earns cashback based on your tier, which can be redeemed on future purchases at your convenience.

Keep an eye out for Double Cashback opportunities, where you can earn twice the credits on qualifying purchases. Make sure you're subscribed to our marketing communications so you never miss out on these exclusive offers.

Image library

Our refreshed photo library is live, packed with hundreds of high-quality, royalty-free images to help you showcase print at its best. With photography grouped by sector, from hospitality and retail to travel, beauty and beyond, it's easier than ever to find the right setting for any product. Whether you're building a website, brochure, email campaign or social post, this growing library is designed to help you sell more print, faster.

Express print

Express print is now available across many products to help you hit tight deadlines without compromising quality. From flyers and folded leaflets to books, business cards, signage, and more, same- and next-day dispatch is now available on select items. Place your order before 12 pm*, and we'll get your print out the door that day.

_{*Express production upgrade available on select products. Quantity limits apply. Delivered the next working day after dispatch.}

SMS order updates

Track your orders in real time with our new SMS notifications*. Get a text the moment your order has been dispatched, allowing you to follow its journey from our door to yours.

_{*By signing up, you consent to receive informational marketing texts from WTTB.}

Versions

Now live across selected products, our improved Versions feature makes it easier to create and order multiple variations in a single job. It's a faster, more flexible way to manage print with different designs, names or details, all in one order.

Legacy site shutdown

As of 31st May 2025, our legacy website will be permanently shut down. After this date, you will no longer have access to historical order details, tracking information or invoices for orders placed before 1st March 2025.

If you need to download any invoices or access past orders, do so before the 31st May shutdown. After that, this information will no longer be available. If you have any questions or need help with your order history, our team is ready to assist.

New product changes

We've made some exciting updates to our product range.

• PVC-free roller banners are now available, offering a sustainable alternative without sacrificing visual impact.
• Heavy duty roller banners are new, engineered for durability and designed to stand firm in any environment.
• Notepads and desk pads are back, perfect for branded giveaways and office essentials.
• Double-sided options are now available across various display and signage products for added flexibility.
• XL flyers now come with lamination options for a premium, finished look.
• Strut cards now offer custom shape options, allowing you to create unique, attention-grabbing designs.

Explore these updates today and find the perfect fit for your next project.

Address book reoptimised

We've enhanced the address book search functionality for a smoother experience. You'll get more accurate results, with relevant addresses appearing right when needed.

Bespoke quotes

All bespoke quotes are now fixed for 30 days, regardless of any changes to your Rewards tier. This gives you the flexibility to plan, get approval and place your order without worrying about fluctuating prices. We've noticed it is a feature many overlook, so we wanted to ensure you are fully aware.

In the loop

We're continuously evolving and refining our services to support your print needs better. Stay ahead of the game by ensuring you're signed up for email updates and SMS notifications. That way, you never miss out on the latest features and offers.