When should I order for Christmas delivery?
Last order dates vary by product and production requirements. To ensure delivery in time for Christmas, always check the individual product page for the recommended order by date and upload print ready artwork before placing your order.
How late can I order for Christmas delivery?
We continue shipping orders up to Christmas Eve, so you can still place orders throughout the festive period. However, parcel networks are much busier in the run up to Christmas and higher volumes can sometimes result in delays outside of our control.
DPD does not deliver on Christmas Day or UK bank holidays, which can also affect when your parcel arrives. If you need your order before Christmas, we strongly recommend ordering as early as possible to allow plenty of time for production, dispatch and delivery.
Can I place orders over Christmas?
Yes, orders can be placed at any time over the Christmas period. Our website will display an estimated delivery date based on current production schedules and available shipping services. Take note of any modified timeframes shown during the festive period.
Can I track my order over Christmas?
Once your order has been dispatched, you can follow its progress using the tracking information in your dispatch email or through your WTTB account. Please bear in mind that parcel networks are busier over Christmas, so tracking updates and delivery times may occasionally be affected.
When are your offices closed over Christmas?
Our offices will be closed on Christmas Day, Boxing Day and New Years Day in line with our published seasonal opening hours. All confirmed reopening dates are shown at the top of this page.
Is customer support available over Christmas?
If you need to speak to us over the Christmas period, our Customer Service team will be available on selected working days in line with our Christmas opening hours. During busy periods, response times may be longer than usual.
When do normal opening hours resume?
Our normal opening hours resume from 9am on Monday 4th January 2027. From then, our usual production and customer service hours will be back in place.
Can I use Express Print for a last minute Christmas order?
For last minute orders, express production and delivery options may be available on selected products. Refer to individual product pages for availability and cut off times.
Below are our 2026 Christmas and New Year opening hours. These dates apply to customer service, production and dispatch throughout the festive period.
Date | Status | Hours |
|---|---|---|
24th December (Christmas Eve) | Open | 9am to 1pm |
25th December (Christmas Day) | Closed | – |
26th December (Boxing Day) | Closed | – |
27th December | Closed | – |
28th December | Closed | – |
29th December | Open | 9am to 5pm |
30th December | Open | 9am to 5pm |
31st December (New Year's Eve) | Open | 9am to 1pm |
1st January (New Year's Day) | Closed | – |
2nd January | Closed | – |
3rd January | Closed | – |
4th January | Open | 9am to 5pm |
Last updated: 11th August 2026.
During the Christmas and New Year period, production and dispatch may be affected by reduced working days. Orders placed after early closing times on Christmas Eve and New Year's Eve will be processed on the next available working day.
To avoid delays, we recommend placing time sensitive orders in advance and checking product specific turnaround times on each product page.
We've pulled together everything you need to plan your print projects around the holidays. And while others shut up shop, we stay open between Christmas and New Year to help you keep work flowing into 2027.
