Support Guides
What are print support guides and why do I need them?
Print support guides explain how to prepare artwork, understand print requirements and correctly assemble printed products. They help reduce errors, delays and unexpected results when ordering print.
Do I need to read a print guide before submitting artwork?
It isn't a requirement, but reading the relevant guide before submitting artwork helps prevent delays, reprints and unexpected results. Most orders only require one or two guides.
How do I know which print guide I need to use?
Choose the guide that matches your product or any special feature included in your order. If your product includes more than one feature, you may need to check multiple guides.
Are print support guides only for professional designers?
No. WTTB print guides are written for anyone ordering print, including non-designers and first-time customers, with clear explanations and practical examples.
I am a reseller. Can I send these guides to my customers for support?
Yes. All support guides are unbranded and can be shared with your customers where relevant.
I can’t find the print guide I’m looking for. What should I do?
If you can’t find a guide that matches your product or requirement, contact support and they can advise which information applies to your order.
What if my artwork doesn't match what the guide shows?
If your artwork setup differs from a guide, it is best to contact support before ordering so any potential issues can be checked early.
Can I use WTTB print guides for orders placed elsewhere?
WTTB print guides are tailored to WTTB products and production methods, so results may differ if used with other printers.
Need some assistance? Browse our FAQs to find answers to common questions about preparing artwork, print requirements and using our print guides.
Our support guides cover everything you need to prepare artwork. Here you'll find clear, practical advice that helps you create designs that deliver great print results.
